What to do when you lose a loved one

Losing a loved one can be a traumatic event. It is important to understand what to do when death occurs. We can help.

In most cases, your loved one has passed at one of the four following places:

Nursing Home

When death occurs at a nursing home or care center, staff will notify family as to when arrangements can be made to transport your loved one to the funeral home.

Hospital

If death occurs at a hospital, carers typically contact the funeral home and arrange transportation of the deceased to the funeral home.

Residence

When death occurs at a residence and the deceased individual is under hospice or doctor’s care, carers will often contact the funeral home on your behalf. If no hospice member is present the family may need to call and notify the funeral home.

Should an individual die suddenly at the home it is best to contact the police right away.

Non-Residence

If death occurs away from home, family members should contact the local police. The police and coroner will then inform the funeral home as to when the deceased can be transported to the funeral home.

If you have any question as to how a death should be handled, we are available 24 hours a day, at (03) 768 0250.

Cremation Services, Greymouth New Zealand

Do you need help? Call us now:

Phone: (03) 768 0250

Get immediate funeral assistance